Tesla Remote Support Fee

Clear Tesla Alerts from the comfort of your home.

Are you receiving an alert on your Tesla touchscreen? We are here to help you clear it - quickly, easily, affordably and sustainable. 

We provide remote support to clear Tesla alerts, often without the need to visit a Service Center (Workshop), which can save you both time and money. 

What's Included in our service

• Remote Diagnosis 
• Guidance to diagnose the alert via Service Mode
• Explanation of possible causes
• Step-by-step instructions, information, and support to clear the alert
• Answers to any technical or functional questions you may have

Diagnosis Package

Please choose correct hour and pay depend on how many alerts do you. 

Basic Support Fee

You must pay 0,5 hrs (50 Euro) to get basic support from us. Without basic support fee, we can not offer any support. Its our minimum basic fee to start communication with you, have a look in your service alerts. 

Time 0,5 Hrs

• Initial Consultation
• Questions & Answers
• Alert review 
• General guidance, advice etc.

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Next Steps After Purchase

Once you’ve purchased this product/service, please contact us directly for assistance.

Contact Methods

For quick and interactive support, please contact us Whats App

• Whats App at +49(0)15226242038 

Please Include the Following Information

• Download our mobile application "Digital EV Doctor"
• Create an account 
• Fill up details in My Profile
• Add your car
• Create a Ticket
• Photos or video of the alerts from service mode with alert details
• When and how did the alert appeared
• Any recent repair, if yes, please describe
  
• Description of the issue
  

Languages we speak

We currently provide support in:

• English
• German

Service Fee Information 

Included in the Basic Service Fee

• Remote support

Not included: 

• If hardware repair is required, additional costs will apply.
• If the issue is hardware-related, the alert may not be clear remotely. However, we can help to arrange an appointment with one of our partners, if possible.

Note: Additional charges may apply, if further support is needed. We charge 100 Euro per hour.

Questions?

If you have any questions, feel free to reach out to us via Whats App at +49(0)15226242038